Frequently Asked Questions

Please read the shipping options carefully before placing your order. Choosing the wrong one can delay delivery.

    • Double-check your address before checkout

    • If your package is returned due to an incorrect address, you’ll need to cover reshipping costs

    • Once your order has shipped, I can’t control delays or lost packages

  • All orders are packed and shipped from Tokyo, Japan. Once your order is dropped off, it’s in the hands of the postal system—so delivery times can vary depending on your location.

  • ✦ Sticker Mail (Japan & International)

    For orders containing stickers or flat items only.

    • Sent in a standard envelope

    • No tracking included

    • Delivery estimate:

      • Japan: 2–5 days

      • International: 2–4 weeks (sometimes longer)

    👉 This is the most affordable option, but comes with risk since it’s untracked. If package does not arrive please contact us.

  • For domestic and international orders.

    • Tracking number included

    • You’ll receive a confirmation email once shipped

    • Delivery estimate:

      • Japan: 1–3 days

      • International: 1–3 weeks

      👉 If you want peace of mind, use this option.

  • Please note:

    • Delivery times can vary depending on customs and local postal services

    • Some countries may experience delays or restrictions

    • Import taxes or customs fees may apply depending on your country

    👉 These fees are the responsibility of the customer

  • Because international shipping from Japan is expensive:

    • I do not offer refunds or resends for untracked international orders.

    • If you want coverage, please choose tracked shipping

  • Orders are typically shipped twice per week.

    You’ll receive a confirmation email when your order is on the way.

  • Yes.

    They’re weather-resistant and hold up well with normal use.

  • I handle everything myself, so responses may take 24hrs.

    If you haven’t heard back, check your spam folder or feel free to send another message.

  • At the moment, returns aren’t offered unless there’s a clear issue with your order.

    If something’s wrong, reach out and I’ll take a look.

  • I really appreciate the thought, but I’m not accepting packages right now.